Privacy Policy


Effective Date: May 5, 2023

This Privacy Policy describes how we collect, use, and protect your personal data when you use our services, including the nuwa.ar application and related services (collectively referred to as the „Service”). Please read this policy carefully to understand our practices regarding your personal data and how we handle it.


Contact Information

If you have any questions about data protection or wish to resolve issues related to your personal data, please contact us through the support features within the Service or via the following contact details:

Name of the Controller: Headtrip sp. z o.o.

Address: Al. Płk. Władysława Beliny-Prażmowskiego 14 street, Krakow, Poland

Email: hello@nuwa.ar


Data We Collect

We collect various categories of personal data based on the services you use and the requirements of applicable law. The data we collect falls into the following categories:


Data You Provide Directly:

  • Contact information (such as name, email address, or phone numbers)
  • User name or tag and password
  • User information
  • Messages and content you submit when using the Service (e.g., chat logs and support tickets)
  • Data provided in connection with surveys, promotions, competitions, and other events
  • Other data you choose to provide (e.g., data to identify a lost account or participate in programs)


Data We Collect Automatically:

  • Data about your account, including an internal account ID
  • Your IP address and mobile device identifiers (such as your device or advertising ID)
  • Data about your device, such as device name, operating system, browser type, and language
  • Data collected through cookies and similar technologies (see „Cookies and Similar Technologies” section below)
  • Approximate location data (derived from IP address)
  • Data about your use of the Service


Data We Collect from Our Partners:

  • Data received if you link a third-party tool with the Service (e.g., Facebook or Google)
  • Demographic data (e.g., to determine coarse location from IP address)
  • Data from payment service providers (e.g., payment verification data)
  • Data for advertising and analytics purposes, to provide a better Service
  • Data made available to us from third-party services (e.g., Google or Facebook) via privacy settings
  • Data from third-party wallet providers, such as blockchain address and certain other information shared with them


Why We Collect Your Data

  • We collect and process your data for various business purposes, including:


To Make the Service Work:

  • Creating accounts and allowing you to use our Service


Operating the Service

  • Verifying and confirming payments
  • Providing and delivering requested products and services
  • Sending Service-related communications


To Make the Service More Suitable for Our Users:

  • Updating and developing user profiles
  • Improving the Service and user experience
  • Managing our relationship with you
  • Providing social features as part of the Service
  • Customizing your Service experience
  • Responding to your comments and questions and providing support
  • Providing offers in the Service
  • Sending you related information, such as updates, security alerts, and support messages
  • Enabling communication with other users

To Show Personalized Advertisements:

  • Displaying personalized advertisements in the Service and other websites or services
  • Delivering targeted advertisements based on your browsing behavior and interactions within the Service


To Keep the Service Safe and Fair:

  • Analyzing and monitoring the use of the Service and its social features
  • Moderating chats automatically or manually
  • Taking action against fraudulent or misbehaving users

To Analyze, Profile, and Segment:

Analyzing, profiling, and segmenting collected data for various purposes


Who Can See Your Data

Besides Headtrip, your data may be accessed by others in the following situations:


Our Service Providers:

Headtrip’s vendors providing services, such as hosting, player support, advertising, analytics, and fraud prevention, process your data solely on Headtrip’s instructions to provide the Service.


Other Companies and Public Authorities:

  • We may process and disclose data to combat fraud and illegal activity or provide it to public authorities in response to lawful requests.
  • We may also disclose your data based on your consent, to comply with the law, or protect the rights, property, or safety of us, our users, or others.


Advertising and Social Media Partners:

  • The Service includes features from partners (e.g., social media interaction tools, APIs, or SDKs) and in-application advertising.
  • These partners may access data related to your activities and device.
  • We may also combine and share data with third-party advertising partners for personalized advertising.


International Data Transfers

  • The Service is global, and your data may be transferred anywhere worldwide. To ensure your data is adequately protected, we implement administrative, technical, and physical security measures.

Your Rights and Options

You have several rights and options regarding your personal data:


Opt-Out of Marketing Emails and Direct Marketing:

You may opt out of receiving promotional communications, such as marketing emails, by following the instructions in such communications or changing your in-application settings.


Opt-Out of Targeted Advertising:

You can opt-out of interest-based advertising on mobile applications by adjusting your device’s privacy settings.


Access Your Personal Data:

Upon request, we will provide you with a copy of your personal data in an electronic format.


Other Rights:

You have the right to correct, delete, and restrict the use or sharing of your data.

You can withdraw consent for specific data processing activities.


Complaints:

You have the right to lodge a complaint with your local data protection authority regarding our data processing.


Cookies and Similar Technologies

We and our partners use cookies and similar technologies to provide and personalize the Service, analyze usage, target advertisements, and prevent fraud. For more information about cookies and your options, please see our separate „Cookies and Similar Technologies” section below.

How We Protect Your Data

We continuously develop and implement administrative, technical, and physical security measures to protect your data from unauthorized access, loss, misuse, or alteration.


Data Retention

We retain your data for as long as your account is active or as necessary to provide the Service. We may periodically de-identify unused accounts and review and de-identify unnecessary data.

Children

Our Services are not directed to children, and we do not knowingly collect personal data from children, except as described in the next paragraph. Parents or guardians can contact us to review, modify, or delete personal data collected from their children.

TrueDepth API

Our applications use the TrueDepth API provided by Apple for augmented reality experiences and selfie filters. We do not store, share, or persistently store any face data from this API, ensuring user privacy.

Changes to the Privacy Policy

We may periodically update this Privacy Policy by posting a new version on our website. If we make material changes, we will notify you in advance, as required by applicable law.